
FAQ
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What is Powerlyn?
Powerlyn is a Mumbai-based online store specializing in high-quality mobile accessories. We focus on fast delivery, customer satisfaction, and product reliability.
Do you offer same-day delivery?
Yes! We provide same-day delivery s in Navi Mumbai, ensuring you get your order as quickly as possible.
What is open-box delivery?
Open-box delivery means you can check your product before accepting it. If you find any issues, you can return it immediately to the delivery person.
How can I track my order?
Once your order is confirmed, you will receive a tracking link via SMS or email. If you need further assistance, contact our support team.
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and cash on delivery (COD) for a seamless shopping experience.
Can I cancel my order after placing it?
Yes, you can cancel your order any time.
What if I receive a damaged or defective product?
If you receive a damaged or defective product, you can return it immediately during open-box delivery. However, once you have checked and accepted the product during open-box delivery, returns will not be possible. If your order was not open-box delivery, you can contact our support within 24 hours for a replacement.
Do you offer returns and refunds?
Yes, we offer easy returns and exchanges within 7 days of delivery for unused products. Refunds are processed within 3-5 business days after approval.
How can I contact Powerlyn for support?
You can reach us at Email id: support@powerlyn.com